Privacy Policy

Updated at June 20th, 2024

 

Cadence Group(“we,” “our,” or “us”) is committed to protecting your privacy. This PrivacyPolicy explains how your personal information is collected, used, and disclosed by Cadence Group.

 

This PrivacyPolicy applies to our website, and its associated subdomains (collectively, our“Service”) alongside our application, Cadence Group. By accessing or using ourService, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

 

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of theseterms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your     language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Cadence Group Software, Inc., (99 S. Almaden Blvd. Suite 600 San Jose, CA 95113), that is responsible for your     information under this Privacy Policy.
  • Country: where Cadence Group or the owners/founders of Cadence Group are based, in this case is USA
  • Customer: refers to the company, organization or person that signs up to use the Cadence Group Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Cadence Group and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the     Internet.
  • Personnel: refers to those individuals who are employed by Cadence Group or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability     of a natural person.
  • Service: refers to the service provided by Cadence Group as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest     you.
  • Website: Cadence Group’s site, which can be accessed via this URL: cadencegroup.com
  • You: a person or entity that is registered with Cadence Group to use the Services.

 

This PrivacyPolicy was created with Termify.

 

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place anorder, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses

 

When does Cadence Group use end user information fromthird parties?

Cadence Groupwill collect End User Data necessary to provide the Cadence Group services toour customers. End users may voluntarily provide us with information they havemade available on social media websites. If you provide us with any suchinformation, we may collect publicly available information from the socialmedia websites you have indicated. You can control how much of your informationsocial media websites make public by visiting these websites and changing yourprivacy settings.

 

When does Cadence Group use customer information fromthird parties?

We receive someinformation from the third parties when you contact us. For example, when yousubmit your email address to us to show interest in becoming a Cadence Groupcustomer, we receive information from a third party that provides automatedfraud detection services to Cadence Group. We also occasionally collectinformation that is made publicly available on social media websites. You cancontrol how much of your information social media websites make public byvisiting these websites and changing your privacy settings.

 

Do we share the information we collect with third parties?

We may share theinformation that we collect, both personal and non-personal, with third partiessuch as advertisers, contest sponsors, promotional and marketing partners, andothers who provide our content or whose products or services we think may interestyou. We may also share it with our current and future affiliated companies andbusiness partners, and if we are involved in a merger, asset sale or otherbusiness reorganization, we may also share or transfer your personal andnon-personal information to our successors-in-interest.

 

We may engagetrusted third party service providers to perform functions and provide servicesto us, such as hosting and maintaining our servers and the website, databasestorage and management, e-mail management, storage marketing, credit cardprocessing, customer service and fulfilling orders for products and servicesyou may purchase through the website. We will likely share your personalinformation, and possibly some non-personal information, with these thirdparties to enable them to perform these services for us and for you.

 

We may shareportions of our log file data, including IP addresses, for analytics purposeswith third parties such as web analytics partners, application developers, andad networks. If your IP address is shared, it may be used to estimate generallocation and other technographics such as connection speed, whether you havevisited the website in a shared location, and type of the device used to visitthe website. They may aggregate information about our advertising and what yousee on the website and then provide auditing, research and reporting for us andour advertisers.

 

We may alsodisclose personal and non-personal information about you to government or lawenforcement officials or private parties as we, in our sole discretion, believenecessary or appropriate in order to respond to claims, legal process(including subpoenas), to protect our rights and interests or those of a thirdparty, the safety of the public or any person, to prevent or stop any illegal,unethical, or legally actionable activity, or to otherwise comply withapplicable court orders, laws, rules and regulations.

 

Where and when is information collected from customersand end users?

Cadence Groupwill collect personal information that you submit to us. We may also receivepersonal information about you from third parties as described above.

 

How Do We Use The Information We Collect?
Any of theinformation we collect from you may be used in one of the following ways:
  • To personalize your experience (your information     helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and     support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other     site feature
  • To send periodic emails

 

How Do We Use Your Email Address?

By submittingyour email address on this website, you agree to receive emails from us. Youcan cancel your participation in any of these email lists at any time byclicking on the opt-out link or other unsubscribe option that is included inthe respective email. We only send emails to people who have authorized us tocontact them, either directly, or through a third party. We do not sendunsolicited commercial emails, because we hate spam as much as you do. Bysubmitting your email address, you also agree to allow us to use your emailaddress for customer audience targeting on sites like Facebook, where wedisplay custom advertising to specific people who have opted-in to receivecommunications from us. Email addresses submitted only through the order processingpage will be used for the sole purpose of sending you information and updatespertaining to your order. If, however, you have provided the same email to usthrough another method, we may use it for any of the purposes stated in thisPolicy. Note: If at any time you would like to unsubscribe from receivingfuture emails, we include detailed unsubscribe instructions at the bottom ofeach email.

 

How Long Do We Keep Your Information?

We keep yourinformation only so long as we need it to provide Cadence Group to you andfulfill the purposes described in this policy. This is also the case for anyonethat we share your information with and who carries out services on our behalf.When we no longer need to use your information and there is no need for us tokeep it to comply with our legal or regulatory obligations, we’ll either removeit from our systems or depersonalize it so that we can't identify you.

 

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and the n encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Cadence Group or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

 

Could my information be transferred to other countries?

Cadence Group is incorporated in USA. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

 

Is the information collected through the Cadence GroupService secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However,neither people nor security systems are foolproof, including encryptionsystems. In addition, people can commit intentional crimes, make mistakes orfail to follow policies. Therefore, while we use reasonable efforts to protectyour personal information, we cannot guarantee its absolute security. Ifapplicable law imposes any non-disclaimable duty to protect your personalinformation, you agree that intentional misconduct will be the standards usedto measure our compliance with that duty.

 

Can I update or correct my information?

The rights youhave to request updates or corrections to the information Cadence Groupcollects depend on your relationship with Cadence Group. Personnel may updateor correct their information as detailed in our internal company employmentpolicies.

 

Customers havethe right to request the restriction of certain uses and disclosures ofpersonally identifiable information as follows. You can contact us inorder to (1) update or correct your personally identifiable information, (2)change your preferences with respect to communications and other informationyou receive from us, or (3) delete the personally identifiable informationmaintained about you on our systems (subject to the following paragraph),by cancelling your account. Such updates, corrections, changes anddeletions will have no effect on other information that we maintain, orinformation that we have provided to third parties in accordance with thisPrivacy Policy prior to such update, correction, change or deletion. To protectyour privacy and security, we may take reasonable steps (such as requesting aunique password) to verify your identity before granting you profile access ormaking corrections. You are responsible for maintaining the secrecy of yourunique password and account information at all times.

 

You should beaware that it is not technologically possible to remove each and every recordof the information you have provided to us from our system. The need to back upour systems to protect information from inadvertent loss means that a copy ofyour information may exist in a non-erasable form that will be difficult orimpossible for us to locate. Promptly after receiving your request, allpersonal information stored in databases we actively use, and other readilysearchable media will be updated, corrected, changed or deleted, asappropriate, as soon as and to the extent reasonably and technicallypracticable.

 

If you are an enduser and wish to update, delete, or receive any information we have about you,you may do so by contacting the organization of which you are a customer.

 

Personnel

If you are aCadence Group worker or applicant, we collect information you voluntarilyprovide to us. We use the information collected for Human Resources purposes inorder to administer benefits to workers and screen applicants.

 

You may contactus in order to (1) update or correct your information, (2) change yourpreferences with respect to communications and other information you receivefrom us, or (3) receive a record of the information we have relating to you.Such updates, corrections, changes and deletions will have no effect on otherinformation that we maintain, or information that we have provided to thirdparties in accordance with this Privacy Policy prior to such update,correction, change or deletion.

 

Sale of Business

We reserve theright to transfer information to a third party in the event of a sale, mergeror other transfer of all or substantially all of the assets of Cadence Group orany of its Corporate Affiliates (as defined herein), or that portion of CadenceGroup or any of its Corporate Affiliates to which the Service relates, or inthe event that we discontinue our business or file a petition or have filedagainst us a petition in bankruptcy, reorganization or similar proceeding,provided that the third party agrees to adhere to the terms of this PrivacyPolicy.

 

Affiliates

We may discloseinformation (including personal information) about you to our CorporateAffiliates. For purposes of this Privacy Policy, "CorporateAffiliate" means any person or entity which directly or indirectlycontrols, is controlled by or is under common control with Cadence Group,whether by ownership or otherwise. Any information relating to you that weprovide to our Corporate Affiliates will be treated by those CorporateAffiliates in accordance with the terms of this Privacy Policy.

 
Governing Law

This PrivacyPolicy is governed by the laws of USA without regard to its conflict of lawsprovision. You consent to the exclusive jurisdiction of the courts inconnection with any action or dispute arising between the parties under or inconnection with this Privacy Policy except for those individuals who may haverights to make claims under Privacy Shield, or the Swiss-US framework.

 

The laws of USA,excluding its conflicts of law rules, shall govern this Agreement and your useof the website. Your use of the website may also be subject to other local,state, national, or international laws.

 

By using CadenceGroup or contacting us directly, you signify your acceptance of this PrivacyPolicy. If you do not agree to this Privacy Policy, you should not engage withour website, or use our services. Continued use of the website, directengagement with us, or following the posting of changes to this Privacy Policythat do not significantly affect the use or disclosure of your personalinformation will mean that you accept those changes.

 

Your Consent

We've updatedour Privacy Policy to provide you with complete transparency intowhat is being set when you visit our site and how it's being used. By using ourCadence Group, registering an account, or making a purchase, you hereby consentto our Privacy Policy and agree to its terms.

 

Links to Other Websites

This PrivacyPolicy applies only to the Services. The Services may contain links to otherwebsites not operated or controlled by Cadence Group. We are not responsiblefor the content, accuracy or opinions expressed in such websites, and suchwebsites are not investigated, monitored or checked for accuracy orcompleteness by us. Please remember that when you use a link to go from theServices to another website, our Privacy Policy is no longer in effect. Yourbrowsing and interaction on any other website, including those that have a linkon our platform, is subject to that website’s own rules and policies. Suchthird parties may use their own cookies or other methods to collect informationabout you.

 

Cookies

Cadence Groupuses "Cookies" to identify the areas of our website that you havevisited. A Cookie is a small piece of data stored on your computer or mobiledevice by your web browser. We use Cookies to enhance the performance andfunctionality of our website but are non-essential to their use. However,without these cookies, certain functionality like videos may become unavailableor you would be required to enter your login details every time you visit thewebsite as we would not be able to remember that you had logged in previously.Most web browsers can be set to disable the use of Cookies. However, if youdisable Cookies, you may not be able to access functionality on our websitecorrectly or at all. We never place Personally Identifiable Information inCookies.

 

Blocking and disabling cookies and similar technologies

Wherever you'relocated you may also set your browser to block cookies and similartechnologies, but this action may block our essential cookies and prevent ourwebsite from functioning properly, and you may not be able to fully utilize allof its features and services. You should also be aware that you may also losesome saved information (e.g. saved login details, site preferences) if youblock cookies on your browser. Different browsers make different controlsavailable to you. Disabling a cookie or category of cookie does not delete thecookie from your browser, you will need to do this yourself from within yourbrowser, you should visit your browser's help menu for more information.

 

Remarketing Services

We useremarketing services. What Is Remarketing? In digital marketing, remarketing(or retargeting) is the practice of serving ads across the internet to peoplewho have already visited your website. It allows your company to seem likethey're “following” people around the internet by serving ads on the websitesand platforms they use most.

 

Payment Details

In respect to anycredit card or other payment processing details you have provided us, we committhat this confidential information will be stored in the most secure mannerpossible.

 

Kids' Privacy

We do not addressanyone under the age of 13. We do not knowingly collect personally identifiableinformation from anyone under the age of 13. If You are a parent or guardianand You are aware that Your child has provided Us with Personal Data, please contactUs. If We become aware that We have collected Personal Data from anyone underthe age of 13 without verification of parental consent, We take steps to removethat information from Our servers.

 

Changes To Our Privacy Policy

We may change ourService and policies, and we may need to make changes to this Privacy Policy sothat they accurately reflect our Service and policies. Unless otherwiserequired by law, we will notify you (for example, through our Service) beforewe make changes to this Privacy Policy and give you an opportunity to reviewthem before they go into effect. Then, if you continue to use the Service, youwill be bound by the updated Privacy Policy. If you do not want to agree tothis or any updated Privacy Policy, you can delete your account.

 

Third-Party Services

We may display,include or make available third-party content (including data, information,applications and other products services) or provide links to third-partywebsites or services ("Third- Party Services").

 

You acknowledgeand agree that Cadence Group shall not be responsible for any Third-PartyServices, including their accuracy, completeness, timeliness, validity,copyright compliance, legality, decency, quality or any other aspect thereof.Cadence Group does not assume and shall not have any liability orresponsibility to you or any other person or entity for any Third-PartyServices.

 

Third-PartyServices and links thereto are provided solely as a convenience to you and youaccess and use them entirely at your own risk and subject to such thirdparties' terms and conditions.

 

Facebook Pixel

Facebookpixel is an analytics tool that allows you to measure the effectiveness ofyour advertising by understanding the actions people take on your website/app.You can use the pixel to: Make sure your ads are shown to the rightpeople. Facebook pixel may collect information from your device when you usethe service. Facebook pixel collects information that is held in accordancewith its Privacy Policy

 

 

Information about General Data Protection Regulation(GDPR)

We may becollecting and using information from you if you are from the European EconomicArea (EEA), and in this section of our Privacy Policy we are going to explainexactly how and why is this data collected, and how we maintain this data underprotection from being replicated or used in the wrong way.

 

What is GDPR?

GDPR is anEU-wide privacy and data protection law that regulates how EU residents' datais protected by companies and enhances the control the EU residents have,over their personal data.

 

The GDPR isrelevant to any globally operating company and not just the EU-based businessesand EU residents. Our customers’ data is important irrespective of where theyare located, which is why we have implemented GDPR controls as our baselinestandard for all our operations worldwide.

 

What is personal data?

Any data thatrelates to an identifiable or identified individual. GDPR covers a broadspectrum of information that could be used on its own, or in combination withother pieces of information, to identify a person. Personal data extends beyonda person’s name or email address. Some examples include financial information,political opinions, genetic data, biometric data, IP addresses, physicaladdress, sexual orientation, and ethnicity.

 

The DataProtection Principles include requirements such as:

 

  • Personal data collected must be processed in a fair,     legal, and transparent way and should only be used in a way that a person     would reasonably expect.
  • Personal data should only be collected to fulfil a     specific purpose and it should only be used for that purpose.     Organizations must specify why they need the personal data when they     collect it.
  • Personal data should be held no longer than     necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access     their own personal data. They can also request a copy of their data, and     that their data be updated, deleted, restricted, or moved to another     organization.

 

Why is GDPR important?

GDPR adds somenew requirements regarding how companies should protect individuals' personaldata that they collect and process. It also raises the stakes for compliance byincreasing enforcement and imposing greater fines for breach. Beyond thesefacts it's simply the right thing to do. At Cadence Group we strongly believethat your data privacy is very important and we already have solid security andprivacy practices in place that go beyond the requirements of this newregulation.

 

Individual Data Subject's Rights - Data Access,Portability and Deletion

We are committedto helping our customers meet the data subject rights requirements ofGDPR. Cadence Group processes or stores all personal data in fully vetted, DPAcompliant vendors. We do store all conversation and personal data for up to 6years unless your account is deleted. In which case, we dispose of all data inaccordance with our Terms of Service and Privacy Policy, but we will not holdit longer than 60 days.

 

We are aware thatif you are working with EU customers, you need to be able to provide them withthe ability to access, update, retrieve and remove personal data. We got you!We've been set up as self service from the start and have always given you accessto your data and your customers data. Our customer support team is herefor you to answer any questions you might have about working with the API.

 

California Residents

The CaliforniaConsumer Privacy Act (CCPA) requires us to disclose categories of PersonalInformation we collect and how we use it, the categories of sources from whomwe collect Personal Information, and the third parties with whom we share it,which we have explained above.

 

We are alsorequired to communicate information about rights California residents haveunder California law. You may exercise the following rights:

 

  • Right to Know and Access. You may submit a     verifiable request for information regarding the: (1) categories of     Personal Information we collect, use, or share; (2) purposes for which     categories of Personal Information are collected or used by us; (3) categories     of sources from which we collect Personal Information; and (4) specific     pieces of Personal Information we have collected about you.
  • Right to Equal Service. We will not discriminate     against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request     to close your account and we will delete Personal Information about you     that we have collected.
  • Request that a business that sells a consumer's     personal data, not sell the consumer's personal data.

 

If you make arequest, we have one month to respond to you. If you would like to exercise anyof these rights, please contact us.

 

We do not sellthe Personal Information of our users.

 

For moreinformation about these rights, please contact us.

 

California Online Privacy Protection Act (CalOPPA)

CalOPPA requiresus to disclose categories of Personal Information we collect and how we use it,the categories of sources from whom we collect Personal Information, and thethird parties with whom we share it, which we have explained above.

 

CalOPPA usershave the following rights:

 

  • Right to Know and Access. You may submit a     verifiable request for information regarding the: (1) categories of     Personal Information we collect, use, or share; (2) purposes for which     categories of Personal Information are collected or used by us; (3) categories     of sources from which we collect Personal Information; and (4) specific     pieces of Personal Information we have collected about you.
  • Right to Equal Service. We will not discriminate     against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request     to close your account and we will delete Personal Information about you     that we have collected.
  • Right to request that a business that sells a     consumer's personal data, not sell the consumer's personal data.

 

If you make arequest, we have one month to respond to you. If you would like to exercise anyof these rights, please contact us.

 

We do not sellthe Personal Information of our users.

 

For moreinformation about these rights, please contact us.

 

Contact Us

Don't hesitate tocontact us if you have any questions.

 

  • Via Email: mike@cadencegroup.com

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